AcaiSafe Terms of Use

Last updated: October 30, 2026.

These terms are between you and CREATORRAI TECNOLOGIA LTDA, CNPJ 55.678.024/0001-96, Av. Paulista, 1106, Sala 01, Andar 16, Bela Vista, São Paulo/SP, 01310-914, Brazil ("Acai"). They cover the AcaiSafe extension, the acaisafe.com website and the Acai Plus plan. By installing or using them you agree to these terms and to the Privacy Policy.

Acai can miss scams. Getting no warning doesn't mean something is safe.

1. What Acai does, and what it doesn't

Acai shows signs that a site or message may be a scam and suggests what to do. It helps, but:

• it does not guarantee that something is safe or that it is a scam. "No signs found" does not mean "safe";
• it is not insurance and does not refund money lost to scams;
• it does not replace your own care, your bank's or the police's. When in doubt, don't pay, and confirm through a channel you already know;
• it can be wrong: it may warn about a legitimate site or miss a new scam.

AI answers are generated automatically from what you choose to send (see the Privacy Policy).

2. Acceptable use

You may use Acai for yourself and your family. You may not:

• try to get around usage limits, resell access, or share a subscription beyond what the plan allows;
• use Acai or its API for automation, scraping, or testing scams;
• send illegal content, or other people's data without need;
• copy, modify or redistribute the extension. Modified versions are not Acai and may carry malware. Install only from the Chrome Web Store.

3. Free plan and Acai Plus

• Free: on-device warnings and a limited number of AI checks a month. The limit may change to keep the service sustainable.
• Acai Plus: the features described at acaisafe.com/plus, on up to 3 browsers, with fair use of checks (currently 30 a day and 300 a month per account). In Brazil, payment goes through AbacatePay. Elsewhere, through Paddle, which acts as reseller (Merchant of Record) and appears on your statement; Paddle's buyer terms also apply to the purchase.
• Prices and renewal: card plans, monthly or yearly, renew automatically until you cancel. Prepaid Pix plans (Brazil) last for the period paid and do not renew on their own; we email you before they end. Price changes are announced 30 days ahead and apply from the next renewal.
• Gift (Brazil only): a gift code gives 12 months from activation, to whoever you choose.
• Cancellation and refunds: see the Refund and Cancellation Policy.

4. Account

Your account is your email address, and you are responsible for keeping access to it secure. Acai never asks for passwords, codes by phone, or access to your computer. Anyone asking for that in Acai's name is a scammer.

5. Warnings about sites and stores

Warnings describe signs, such as "this address imitates Magazine Luiza" or "created 4 days ago", and cite their source when there is one. They do not claim that a company committed a crime. If you run a site and think a warning is wrong, ask for a review at help@acaisafe.com. A person reviews it within 2 business days.

6. Availability and changes

We may improve, change or remove features. If we remove a paid feature, you may cancel and receive a pro-rata refund for the unused period. The service may be unavailable for maintenance or failures. The warnings that run on your computer keep working when that happens.

7. Liability

Nothing in these terms limits rights that consumer law gives you where you live. To the extent the law allows, and because Acai shows signs rather than guarantees (section 1), decisions to pay, share data or stay on a site are yours.

8. Intellectual property

The AcaiSafe brand, the character, the design and the software belong to CREATORRAI TECNOLOGIA LTDA. Using the extension does not transfer any of these rights to you.

9. Changes to these terms

We announce meaningful changes on the site and, for account holders, by email, at least 15 days before they take effect. If you disagree, you may cancel.

10. Law

These terms are governed by Brazilian law, without taking away the consumer protections of your country of residence. Consumers may bring claims in their own place of residence.

11. Contact

help@acaisafe.com (support) · privacy@acaisafe.com (personal data) · security@acaisafe.com (security issues). The Portuguese version prevails for consumers in Brazil.